Security Tips
Safeguard your accounts
Use the Century Savings Bank Mobile app and tap on Card Controls to:
Protect Yourself
Get mobile alerts whenever your card is used
Track Card Use
Review card usage history and transaction details
Set Limits
Set customized purchase controls to help manage spending
- Stay in Touch – Keep your email address and mobile number up-to-date on our accounts so we can get in touch quickly if there’s suspicious activity on your account. Advise us of travel plans, especially if you’ll be traveling out of the country.
- Respond to Fraud Alerts – Our Fraud Services Department monitors your card and may reach out to you regarding suspicious activity. If you receive a fraud alert, respond asap with your Case ID. You’ll never be asked to provide account #, full SSN, or password.
- Be Aware – Don’t share sensitive information (account #s, usernames, passwords) in an email, phone call or text message — we will never ask for this information when we contact you.
- Shop Safer – Chip technology provides an extra layer of security. If a merchant offers it, be sure to dip your card to avoid the possible theft of your data.
- Review & Report – Check your accounts regularly for unauthorized transactions. Report suspicious activity or scams immediately by calling Century at 844-9CS-B4ME ext. 1081, Monday thru Friday 8:30am to 5:00pm. After hours: contact the lost or stolen card support line at 1-833-337-6075 for assistance.
- Get a Checkup – Keep an eye on your credit and report anything unusual right away. Free services are available from all three credit bureaus. To order your free credit report, go to: www.annualcreditreport.com
| Follow these steps | Example |
|---|---|
| Think of a phrase or sentence with at least 12 words. It should be something easy for you to remember but hard for someone who knows you to guess. It could be from a favorite poem, story, movie, song lyric, or quotation that you like. | I like to eat chocolate chip mint ice cream in the summer |
| Remove all but the first letter of each word in your phrase. | ILTECCMICITS |
| Replace several of the uppercase letters with lowercase ones at random | IlteccmICitS |
| Now substitute a number for at least one of the letters. (Here we’ve replaced the “t” with the number “2”) | Il2eccmICitS |
| Finally, use special characters (!,@,#,$,%,^,&,*) to replace a letter or two-preferably a letter that is repeated in the phrase. You can also add an extra character in the mix. (Here we’ve replaced the first “I” with “!” and the “S” with “$” | !l2eccmICit$ |
- Keep your passwords private-never share a password with anyone else.
- Do not write down your passwords.
- Use passwords of at least 12 characters or more (longer is better).
- Use a combination of uppercase letters, lowercase letters, numbers, and special characters (for example: #, !, @, &, %, +) in all passwords.
- Avoid using people’s or pets’ names or words found in the dictionary. It’s also best to avoid using key dates (birthdays, anniversaries, etc.).
- Substituting look-alike characters for letters or numbers is no longer sufficient (for example, “Password” and “P@ssw0rd”).
- A strong password should look like a series of random characters.
- On the web, if you think your password may have been compromised, change it at once and then check your website accounts for misuse.
There are some good password manager software products on the market today (i.e. LastPass, 1Password, etc.). Some are free; none are very expensive. With one of these products, you can create truly random, very long and unique passwords for each site, and because the software will remember them for you, you never have to worry about what your password is. Your password manager will store and encrypt the passwords for you and log you in automatically. You will have improved security with only one master password to remember.
Online Banking Safety
Download our PDF brochure for more tips and tricks to stay safe online.
Find other resources
Our customer education page has many great links on internet and financial security. For more information, click the button below to visit the customer education page.